Privacy Policy
Your privacy is important to us. This policy explains how HabibPrint collects, uses, and protects your personal information.
Introduction
HabibPrint ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
By using our services, you consent to the collection and use of your information as outlined in this policy. If you do not agree with the practices described in this policy, please do not use our services.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address
- Account Information: Username, password, profile preferences
- Payment Information: Billing address, payment method details (processed securely)
- Project Information: Files, specifications, design requirements, order history
- Communication Data: Messages, inquiries, support requests
Automatically Collected Information
When you use our website or services, we may automatically collect:
- Technical Information: IP address, browser type, device information, operating system
- Usage Data: Pages visited, time spent on site, click patterns, referral sources
- Cookies and Tracking: Session data, preferences, analytics information
How We Use Your Information
We use the collected information for the following purposes:
Service Delivery
- Process and fulfill printing orders
- Communicate order status and updates
- Provide customer support
- Manage your account and preferences
Business Operations
- Improve our services and website
- Analyze usage patterns and trends
- Conduct quality assurance
- Prevent fraud and ensure security
Communication
- Respond to inquiries and requests
- Send order confirmations and updates
- Provide technical support
- Share important service announcements
Legal Compliance
- Comply with applicable laws and regulations
- Respond to legal requests and court orders
- Protect our rights and property
- Maintain business records
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Technical Safeguards
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Regular security updates and patches
- Firewall and intrusion detection systems
Administrative Safeguards
- Limited access to personal information
- Employee training on privacy practices
- Background checks for staff
- Regular security audits and assessments
Your Rights and Choices
You have the following rights regarding your personal information:
Access
You can request access to the personal information we hold about you and receive a copy of that information.
Correction
You can request correction of any inaccurate or incomplete personal information we hold about you.
Deletion
You can request deletion of your personal information, subject to certain legal and business requirements.
Opt-out
You can opt out of receiving marketing communications from us at any time by using the unsubscribe link in emails or contacting us directly.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specific retention periods include:
- Account Information: Retained for the duration of your account plus 3 years after closure
- Order Records: Retained for 7 years for business and tax purposes
- Payment Information: Retained according to payment processor requirements and applicable laws
- Marketing Data: Retained until you opt out or withdraw consent
- Website Analytics: Typically retained for 2 years
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve our services and user experience
- Provide relevant content and advertisements
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
HabibPrint
Professional Printing Services
Karachi, Pakistan